I’ve been a client of The Phone Room for 10 years, working with three separate organisations in that time.
Our relationship was crowned in 2004, when we won two Professional Fundraising awards, Best Capital Campaign and Best Telephone Campaign, for our work together at the National Galleries of Scotland.
Why do I keep coming back to work with Adrian and The Phone Room team?
Very simply, they are natural fundraisers and experts in what works over the telephone. They have an outstanding ability to understand what I need as a client, and, most importantly, I know I can rely 100% on their integrity and commitment. When I’m working with The Phone Room, I know I’m in the best hands in the business."
Peter Thierfeldt, Director of External Relations
Royal Scottish Academy of Music and Drama
When Southbank Centre started working with The Phone Room in 2000, we had very few audience members giving to our ambitious £111 million project to transform Royal Festival Hall.
Now, with the triumphant reopening of the Hall in June 2007, over 18,000 audience members have donated over £2.5 million in response to direct mail and the telephone campaign – one of the most successful audience fundraising campaigns in the cultural sector!
The Phone Room's contribution to the Transform Southbank Centre Campaign has been exemplary, not only the quality of the calling, but also advice around initiating such a large telephone campaign and strategic input, has made them a highly valued partner."
Karen Napier, Director of Development,
Southbank Centre
